API Documentation
NeoX documents
NeoX documents
  • Introduction
  • NeoX App
    • E-Wallet
    • eKYC
    • Functionality
  • Payment Gateway
    • Payment Methods
    • Integrations
      • Hosted Checkout
        • Plugin/Extenstion
        • iOS SDK
        • Android SDK
        • React Native SDK
        • Web SDK
        • APIs
      • Direct API
        • Tokenization
      • Refund
        • APIs
        • IPN
    • Transaction Management
      • Query DR
      • Cancel
      • IPN
      • Error Codes
      • Refund on portal
    • Reconciliation
    • Settlement
  • Disbursement
    • Integration
      • Introduction
      • How To Register
      • Security Method
      • Generate token API
      • Get merchant profile API
      • Request disbursement API
      • Get disbursement transaction API
      • Get exchange rate API
      • Inquiry bank account API
      • Currency conversion API
      • Event Notification
      • Response Data Structure
      • Error codes
    • Disbursement Account
    • Disbursement request
    • Transaction Management
      • Query Request/Transaction
      • Webhook
      • Error Codes
    • Reconciliation
  • Collections
    • Integration
      • Introduction
      • How To Register
      • Security Method
      • API authenPlatform
      • API upload file
      • APIs for virtual accounts management
        • API create list of virtual accounts
        • API update KYC virtual account information
        • API update Virtual Account transaction data from merchant
        • API set active/inactive Virtual Account
        • API get list virtual accounts
        • API get detail virtual account
      • APIs for transactions management
        • API update transaction documents
        • API get list transactions
        • API get detail transaction
      • APIs for refund requests management
        • API create refund request
        • API get list refund requests
        • API get detail refund request
      • APIs for withdraw requests management
        • API get list withdraw banks
        • API create withdraw request
        • API get list withdraw requests
        • API get detail withdraw request
      • Event Notification
      • SFTP upload document file of collection transaction
      • Error Codes
    • Virtual Account Management
      • Virtual Account
      • Virtual Account Status
      • Webhook
    • Transaction Management
      • Webhook
    • Transaction Status Management
      • Webhook
    • Refund Request Management
      • Webhook
    • Withdraw Request Management
      • Webhook
    • Reconciliation
    • Settlement
  • Virtual Card
    • API authenPlatform
    • Error Codes
    • Virtual Card Policy Management
      • API Create Card Policy
      • API Get Detail Card Policy
      • API Get List Card Policies
      • API Set Active Card Policy
      • API Update Card Policy
    • Virtual Card Management
      • Virtual Card APIs
        • API Create Virtual Card
        • API Create List Virtual Cards
        • API Get List Virtual Cards
        • API Get Detail Virtual Card
        • API Get Virtual Card Sensitive Data
        • API Set Active Virtual Card
      • Webhook
      • Decrypting Card Data Algorithm
  • Merchant Portal
    • Onboarding
    • Payment Gateway
      • Reconciliation
      • Withdraw
    • Disbursement
      • Reports
    • Collections
      • Reports
      • Withdraw
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  1. Virtual Card

Error Codes

Error code
Status
Error description

1

SUCCESS

Success

2

FAILED

An error occurred during the processing.

80

FAILED

Missing parameter

99

PROCESSING

Processing

1000

FAILED

Error in querying merchant information

1001

FAILED

Merchant does not exist

4000

FAILED

An error occurred in the system

4001

FAILED

Merchant has not registered for Virtual Card service

4002

FAILED

Merchant has not configured public key for Virtual Card service

4010

FAILED

An error occurred in processing virtual card policy

4011

FAILED

Card policy already exists in the system

4012

FAILED

Virtual card policy does not exist

4013

FAILED

Policy is in deactivated state

4020

FAILED

An error occurred in processing virtual card

4021

FAILED

Card creation request already exists in the system

4022

FAILED

Virtual card does not exist

4023

FAILED

Virtual card is in deactivated state

4024

FAILED

Invalid card brand

4025

FAILED

Invalid virtual card activation status

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Last updated 18 days ago

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