API Documentation
NeoX documents
NeoX documents
  • Introduction
  • NeoX App
    • E-Wallet
    • eKYC
    • Functionality
  • Payment Gateway
    • Payment Methods
    • Integrations
      • Hosted Checkout
        • Plugin/Extenstion
        • iOS SDK
        • Android SDK
        • React Native SDK
        • Web SDK
        • APIs
      • Direct API
        • Tokenization
      • Refund
        • APIs
        • IPN
    • Transaction Management
      • Query DR
      • Cancel
      • IPN
      • Error Codes
      • Refund on portal
    • Reconciliation
    • Settlement
  • Disbursement
    • Integration
      • Introduction
      • How To Register
      • Security Method
      • Generate token API
      • Get merchant profile API
      • Request disbursement API
      • Get disbursement transaction API
      • Get exchange rate API
      • Inquiry bank account API
      • Currency conversion API
      • Event Notification
      • Response Data Structure
      • Error codes
    • Disbursement Account
    • Disbursement request
    • Transaction Management
      • Query Request/Transaction
      • Webhook
      • Error Codes
    • Reconciliation
  • Collections
    • Integration
      • Introduction
      • How To Register
      • Security Method
      • API authenPlatform
      • API upload file
      • APIs for virtual accounts management
        • API create list of virtual accounts
        • API update KYC virtual account information
        • API update Virtual Account transaction data from merchant
        • API set active/inactive Virtual Account
        • API get list virtual accounts
        • API get detail virtual account
      • APIs for transactions management
        • API update transaction documents
        • API get list transactions
        • API get detail transaction
      • APIs for refund requests management
        • API create refund request
        • API get list refund requests
        • API get detail refund request
      • APIs for withdraw requests management
        • API get list withdraw banks
        • API create withdraw request
        • API get list withdraw requests
        • API get detail withdraw request
      • Event Notification
      • SFTP upload document file of collection transaction
      • Error Codes
    • Virtual Account Management
      • Virtual Account
      • Virtual Account Status
      • Webhook
    • Transaction Management
      • Webhook
    • Transaction Status Management
      • Webhook
    • Refund Request Management
      • Webhook
    • Withdraw Request Management
      • Webhook
    • Reconciliation
    • Settlement
  • Merchant Portal
    • Onboarding
    • Payment Gateway
      • Reconciliation
      • Withdraw
    • Disbursement
      • Reports
    • Collections
      • Reports
      • Withdraw
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On this page
  • 1. System's error codes
  • 2. Logic's error codes

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  1. Disbursement
  2. Integration

Error codes

1. System's error codes

Error code
Status
Error description

1

SUCCESS

Success.

2

FAILED

System error (default)

400

FAILED

Bad request.

401

FAILED

System error exception

403

FAILED

Forbidden

404

FAILED

Service is not found.

413

FAILED

The request entity too large

422

FAILED

Invalid token.

429

FAILED

System error. (Internal Error)

500

FAILED

System error. (Internal Service error)

501

FAILED

System error. (Exception on gateway)

502

FAILED

Bad gateway

503

FAILED

System error (Internal Request rejected)

504

FAILED

System error (Request timeout)

505

FAILED

System error (Processing failed on gateway)

514

FAILED

System error (Request is skipped)

2. Logic's error codes

Error code
Status
Error description

1

SUCCESS

Request/Transaction is successful.

99

PROCESSING

Transaction is processing.

2009

FAILED

Insufficient household account balance

2014

FAILED

Transaction amount exceeded

2015

FAILED

Invalid amount

2051

FAILED

Exceed the number of transactions in 1 request (200 trans/request)

2052

FAILED

Violation of NEOX policy.

2053

FAILED

Invalid request.

2054

FAILED

Disbursement service has not been activated.

2055

FAILED

RequestId already exists.

2056

FAILED

Duplicated transaction

2057

FAILED

The minimum value condition is not met.

2063

FAILED

Invalid currency.

3000

FAILED

An error occurred during the processing.

3400

FAILED

Account/Card number is invalid

3401

FAILED

Incorrect account/card information.

3402

FAILED

Account/Card does not support the transaction

3403

FAILED

Account/Card number is invalid.

3700

FAILED

Banking system error.

3709

FAILED

Transaction is rejected by the issuing bank.

3710

FAILED

Reject due to fraud suspicion.

3711

FAILED

Card/Account is transacted in unauthorized area.

3715

FAILED

Publisher not found.

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Last updated 2 years ago

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