API Documentation
NeoX documents
NeoX documents
  • Introduction
  • NeoX App
    • E-Wallet
    • eKYC
    • Functionality
  • Payment Gateway
    • Payment Methods
    • Integrations
      • Hosted Checkout
        • Plugin/Extenstion
        • iOS SDK
        • Android SDK
        • React Native SDK
        • Web SDK
        • APIs
      • Direct API
        • Tokenization
      • Refund
        • APIs
        • IPN
    • Transaction Management
      • Query DR
      • Cancel
      • IPN
      • Error Codes
      • Refund on portal
    • Reconciliation
    • Settlement
  • Disbursement
    • Integration
      • Introduction
      • How To Register
      • Security Method
      • Generate token API
      • Get merchant profile API
      • Request disbursement API
      • Get disbursement transaction API
      • Get exchange rate API
      • Inquiry bank account API
      • Currency conversion API
      • Event Notification
      • Response Data Structure
      • Error codes
    • Disbursement Account
    • Disbursement request
    • Transaction Management
      • Query Request/Transaction
      • Webhook
      • Error Codes
    • Reconciliation
  • Collections
    • Integration
      • Introduction
      • How To Register
      • Security Method
      • API authenPlatform
      • API upload file
      • APIs for virtual accounts management
        • API create list of virtual accounts
        • API update KYC virtual account information
        • API update Virtual Account transaction data from merchant
        • API set active/inactive Virtual Account
        • API get list virtual accounts
        • API get detail virtual account
      • APIs for transactions management
        • API update transaction documents
        • API get list transactions
        • API get detail transaction
      • APIs for refund requests management
        • API create refund request
        • API get list refund requests
        • API get detail refund request
      • APIs for withdraw requests management
        • API get list withdraw banks
        • API create withdraw request
        • API get list withdraw requests
        • API get detail withdraw request
      • Event Notification
      • SFTP upload document file of collection transaction
      • Error Codes
    • Virtual Account Management
      • Virtual Account
      • Virtual Account Status
      • Webhook
    • Transaction Management
      • Webhook
    • Transaction Status Management
      • Webhook
    • Refund Request Management
      • Webhook
    • Withdraw Request Management
      • Webhook
    • Reconciliation
    • Settlement
  • Merchant Portal
    • Onboarding
    • Payment Gateway
      • Reconciliation
      • Withdraw
    • Disbursement
      • Reports
    • Collections
      • Reports
      • Withdraw
Powered by GitBook
On this page

Was this helpful?

  1. Payment Gateway
  2. Transaction Management

Error Codes

Table of error code

Error Code
Description

0

Payment successful

1

Payment failed

9

Order is waiting for payment

18

Order is cancelled by customer

19

"neo_MerchantTxnID" is duplicated.

30

Payment gateway integration information has not been approved

31

Invalid neo_OrderID

32

Invalid neo_MerchantTxnID

33

Invalid neo_Amount

34

Invalid neo_Currency

35

Creating a payment link failed because the merchant has not yet allowed payment via international cards

36

Payment with token only support for international cards

37

Invalid neo_Amount (with decimal for currencies other than VND)

40

Invalid neo_ExtData

41

Invalid neo_ExtData.payItems.orderId

42

The price of total products does not match to the total amount

43

Merchant hasn't registed for credit bill holding feature

51

Only unprocessed orders can be canceled

99

Order is processing.

-1

Order is expired

PreviousIPNNextRefund on portal

Last updated 1 year ago

Was this helpful?