API Documentation
NeoX documents
NeoX documents
  • Introduction
  • NeoX App
    • E-Wallet
    • eKYC
    • Functionality
  • Payment Gateway
    • Payment Methods
    • Integrations
      • Hosted Checkout
        • Plugin/Extenstion
        • iOS SDK
        • Android SDK
        • React Native SDK
        • Web SDK
        • APIs
      • Direct API
        • Tokenization
      • Refund
        • APIs
        • IPN
    • Transaction Management
      • Query DR
      • Cancel
      • IPN
      • Error Codes
      • Refund on portal
    • Reconciliation
    • Settlement
  • Disbursement
    • Integration
      • Introduction
      • How To Register
      • Security Method
      • Generate token API
      • Get merchant profile API
      • Request disbursement API
      • Get disbursement transaction API
      • Get exchange rate API
      • Inquiry bank account API
      • Currency conversion API
      • Event Notification
      • Response Data Structure
      • Error codes
    • Disbursement Account
    • Disbursement request
    • Transaction Management
      • Query Request/Transaction
      • Webhook
      • Error Codes
    • Reconciliation
  • Collections
    • Integration
      • Introduction
      • How To Register
      • Security Method
      • API authenPlatform
      • API upload file
      • APIs for virtual accounts management
        • API create list of virtual accounts
        • API update KYC virtual account information
        • API update Virtual Account transaction data from merchant
        • API set active/inactive Virtual Account
        • API get list virtual accounts
        • API get detail virtual account
      • APIs for transactions management
        • API update transaction documents
        • API get list transactions
        • API get detail transaction
      • APIs for refund requests management
        • API create refund request
        • API get list refund requests
        • API get detail refund request
      • APIs for withdraw requests management
        • API get list withdraw banks
        • API create withdraw request
        • API get list withdraw requests
        • API get detail withdraw request
      • Event Notification
      • SFTP upload document file of collection transaction
      • Error Codes
    • Virtual Account Management
      • Virtual Account
      • Virtual Account Status
      • Webhook
    • Transaction Management
      • Webhook
    • Transaction Status Management
      • Webhook
    • Refund Request Management
      • Webhook
    • Withdraw Request Management
      • Webhook
    • Reconciliation
    • Settlement
  • Merchant Portal
    • Onboarding
    • Payment Gateway
      • Reconciliation
      • Withdraw
    • Disbursement
      • Reports
    • Collections
      • Reports
      • Withdraw
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  1. Payment Gateway

Reconciliation

PreviousRefund on portalNextSettlement

Last updated 2 years ago

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Every day, NeoX system will reconcile all payment transactions of successful orders and refund transactions arising from the previous day.

Reconciliation is an accounting process that compares two sets of records to check that figures are correct and in agreement. Reconciliation also confirms that transactions in every period are consistent, accurate, and complete.

Reconciliation Report

Conditions: merchant has at least one successful Payment/Refund transaction in the reconciliation period.

Merchant has a (T) reconciliation period and start time of (T). The (T) will be configured by NeoX.

Ex: the (T) is 3 days and start time is 10th October. All successful transactions are updated from 10th October - 13th October, they will be reconciled on 13th October.,

To view reconciliation report, choose Payment gateway, then choose Reconciliation report