> For the complete documentation index, see [llms.txt](https://docs.neox.vn/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neox.vn/docs/neox-app/ekyc.md).

# eKYC

**eKYC (Electronic Know Your Customer)** is an electronic customer identification solution that allows a financial institution to identify customers 100% online based on biometric information (biometrics), customer identification by artificial intelligence (AI). , without the need to meet face-to-face like the current process.

### <mark style="color:purple;">Key benifits</mark>

* Minimize time and effort when verifying identity.
* Save costs, increase working efficiency and create conditions for financial institutions to better serve and take care of customers.
* eKYC contributes to meeting the digitization criteria of financial services and building a unified customer information database.