# eKYC

**eKYC (Electronic Know Your Customer)** is an electronic customer identification solution that allows a financial institution to identify customers 100% online based on biometric information (biometrics), customer identification by artificial intelligence (AI). , without the need to meet face-to-face like the current process.

### <mark style="color:purple;">Key benifits</mark>

* Minimize time and effort when verifying identity.
* Save costs, increase working efficiency and create conditions for financial institutions to better serve and take care of customers.
* eKYC contributes to meeting the digitization criteria of financial services and building a unified customer information database.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.neox.vn/docs/neox-app/ekyc.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.