# Refund on portal
**Step 1:** Login to the merchant portal.
**Step 2:** Choose the **Payment gateway,** then choose **Transaction history.**
**Step 3:** Choose the transaction which is refunded**.**
**Step 4:** Enter the amount to be refunded and the note information as shown below, then click on **OK** to proceed to create a refund request.
**Step 5:** To check the status of the refund request, choose the **Payment gateway** --> choose **Refund request** --> choose refund request need to check the status.
