# Error Codes

| Error code | Status     | Error description                                               |
| ---------- | ---------- | --------------------------------------------------------------- |
| 1          | SUCCESS    | Success                                                         |
| 2          | FAILED     | An error occurred during the processing.                        |
| 80         | FAILED     | Missing parameter                                               |
| 99         | PROCESSING | Processing                                                      |
| 1000       | FAILED     | Error in querying merchant information                          |
| 1001       | FAILED     | Merchant does not exist                                         |
| 4000       | FAILED     | An error occurred in the system                                 |
| 4001       | FAILED     | Merchant has not registered for Virtual Card service            |
| 4002       | FAILED     | Merchant has not configured public key for Virtual Card service |
| 4010       | FAILED     | An error occurred in processing virtual card policy             |
| 4011       | FAILED     | Card policy already exists in the system                        |
| 4012       | FAILED     | Virtual card policy does not exist                              |
| 4013       | FAILED     | Policy is in deactivated state                                  |
| 4020       | FAILED     | An error occurred in processing virtual card                    |
| 4021       | FAILED     | Card creation request already exists in the system              |
| 4022       | FAILED     | Virtual card does not exist                                     |
| 4023       | FAILED     | Virtual card is in deactivated state                            |
| 4024       | FAILED     | Invalid card brand                                              |
| 4025       | FAILED     | Invalid virtual card activation status                          |


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