# Reconciliation

Every day, NeoX system will reconcile all payment transactions of successful orders and refund transactions arising from the previous day.

Reconciliation is an accounting process that compares two sets of records to check that figures are correct and in agreement. Reconciliation also confirms that transactions in every period are consistent, accurate, and complete.

### Reconciliation Report

**Conditions:** merchant has at least one successful Payment/Refund transaction in the reconciliation period.

Merchant has a (T) reconciliation period and start time of (T). The (T) will be configured by NeoX.

Ex: the (T) is 3 days and start time is 10th October. All successful transactions are updated from 10th October - 13th October, they will be reconciled on 13th October.,&#x20;

To view reconciliation report,  choose **Payment gateway**, then choose **Reconciliation report**

<figure><img src="/files/e0LQK0fKI8Tbahx2SotW" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.neox.vn/docs/global/payment-gateway/reconciliation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
