> For the complete documentation index, see [llms.txt](https://docs.neox.vn/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neox.vn/docs/global/global-collections/reconciliation.md).

# Reconciliation

Reconciliation is the periodic process by which NeoX matches the merchant's successful cross-border collection transactions against the funds confirmed by the partner banking network, producing a verified reconciliation report per currency.

***

## Reconciliation period

* The merchant has a reconciliation period **(T)** with a start time, both configured by NeoX.
* A reconciliation is produced only when the merchant has **at least one successful collection transaction** in the period.

> Example: if (T) is 3 days starting on the 10th of the month, all collection transactions that became successful between the 10th and the 13th are reconciled on the 13th.

## What a reconciliation contains

Each reconciliation record groups settled collection transactions and reports, per currency:

* The list of matched collection transactions and their `collectionOrderId`.
* The gross collected amount and the NeoX service fees.
* The net reconciled amount available for the next stage (settlement).
* The reconciliation `status` and the reconciliation code used for grouping.

Collection transactions backed by a registered [Trade Order](/docs/global/global-collections/integration/trade-orders.md) are reconciled against that commercial contract; transactions awaiting payer information or supplementary material are held until the merchant supplies the missing data via the [Collection APIs](/docs/global/global-collections/integration/collections.md).

## Multi-currency note

Because Global Collections accounts hold balances in several currencies, reconciliation is performed **independently per currency**. A merchant collecting in `USD`, `EUR`, and `HKD` receives a separate reconciliation result for each.

## Viewing reconciliation reports

To view reconciliation reports, log in to the Merchant Portal, choose the **Global Collections service**, then open **Reconciliation report**. Reports can be filtered by date range, currency, and reconciliation code.

***

The next stage after a successful reconciliation is [Settlement](/docs/global/global-collections/settlement.md).


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