Introduction

NeoX Global Collections (NeoX GC) is a system that provides a programmatic interface allowing Merchants to perform cross-border collection and payout operations via APIs.

Where the domestic Collection service handles in-country (Vietnam) collection, Global Collections extends the same model to international flows: collecting funds from overseas buyers into multi-currency virtual accounts, converting between currencies, and remitting funds out to overseas beneficiaries.

The Merchant must register an account on the Merchant Portal and activate the Global Collections service before using it.

Actors

Actor	Role
Merchant	The master account that integrates with NeoX GC APIs.
Sub-Merchant	A seller / business onboarded under the Merchant and KYC-verified.
Virtual Account	A multi-currency collection account that receives incoming funds.
Payer	The overseas buyer who sends funds into a virtual account.
Beneficiary	A registered payee that receives an outgoing payout / remitout.
NeoX	Operates the API, routes to the provider, signs and verifies traffic.

Business flows

The service supports three end-to-end flows. Each is described in detail in the relevant API section.

1. Collection (incoming funds)

Onboard sub-merchant ─► Open virtual account ─► Register trade order
        ─► Payer wires funds ─► COLLECTION webhook ─► Match collection to trade order
        ─► Reconcile & settle

2. Payout / Remitout (outgoing funds)

Register beneficiary ─► (optional) Lock FX rate via payout inquiry
        ─► Create payout request ─► PAYOUT webhook (result) ─► Reconcile balance

3. FX-only conversion

Query FX rates ─► FX inquiry (lock rate, get token) ─► Create FX order
        ─► Track FX order status ─► Track delivery status

Key facts

• All APIs are RESTful and exchange JSON unless explicitly stated (file upload uses multipart/form-data).

• Authentication is OAuth 2.0 Bearer Token — see Security Method.

• Every request carries a merchant-generated requestId used for idempotency.

• Asynchronous results (account approval, incoming funds, payout outcome) are delivered via webhooks — see Event Notification.