# Settlement

Merchant has a (T) settlement period and start time of (T). The (T) will be configured by NeoX.

**Conditions:** merchant has at least one successful reconciliation in the settlement period.

Ex: the (T) is 3 days and start time is 10th October. All successful reconciliations are from 10th October - 13th October, they will be settled on 13th October.

**Settlement Process:**

* The reconciliations' status will be changed to "**Paid".**&#x20;
* The collection account will be plus the reconciliations' amount
* &#x20;The total collection amount will be minus from the reconciliations' amount

To check the reconciliations have **"Paid"** status, **choose Collection service**, then choose **Reconciliation report.**

<figure><img src="/files/q78FODzmhmUwVslbK0G4" alt=""><figcaption></figcaption></figure>

To check the Collection account, **choose Collection service**, then choose **Collection account.**

<figure><img src="/files/hWGC9mxvcFVqvn4fPXcq" alt=""><figcaption></figcaption></figure>

To create a withdrawal money request, click on the "**WITHDRAW MONEY**" button, then fill in all the information on the withdrawal request popup, and click on "**WITHDRAW**" button.&#x20;

<figure><img src="/files/U7si5BE3K9RGeJhqnkrO" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.neox.vn/docs/global/collections/settlement.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
